FAQ'S
Shipping
SkillMaster® ball rebounder, is shipped from our stores here in Ireland to all customers on the Republic of Ireland and Northern Ireland at the shipping rate of €25.00.
Sports accessories and back up parts, are shipped from our stores here in Ireland to all customers in the Republic of Ireland and Northern Ireland at the shipping rate of €10.00. (multiples of these stock items may be shipped per box)
Indeed, you can. The first form in the checkout process is a separate shipping form. Please use this as the address where you want our courier to deliver your package. If you have any special delivery instructions , please leave them in customer notes. Especially if it's a special occasion! Please let us know about such instructions in our customer notes.
Generally, all orders will be with the customer in 3 days from purchase date.
FAQs Returns
We have a case-by-case policy on damaged parts pre-assembly. (see separate note).Please see return policy on our website
The Kick Co takes every care to ensure SkillMaster® arrives with you in perfect condition for assembly in two boxes.
Should there be a manufacturing fault we will endeavour to replace them immediately. Please follow guide below:
Email the kick company at info@thekickcompany.com state:
Original order number.
Name and address.
Phone number.
State damaged parts. (tubes are labelled Alphabetically).
Take photos.
Verify state of packaging after delivery.
No return merchandise will be accepted without the original order number. You have 2-3 days upon delivery to contact us!
FAQs Availability
SkillMaster® is in stock and ready to deliver from our stores in Monaghan.
FAQs Packaging
SkillMaster® is 12 feet tall. 8 feet wide. 5 feet deep, (base)
SkillMaster® comes in two brown cardboard boxes with Skillmaster by The Kick Company printed on the cover.
Box 1 = 1340mm x 340mm x 95mm. Box 2 = 1460mm x 340mm x 95mm
Yes, both boxes will fit in a hatchback car with the rear seats folded down. Each box is 23 kilogrammes. Overall weight is 46kg.
Yes, the 4 blue sandbags come in the kit, along with the 6 grass pins and 4 steel clamps with bolts for permanent fixing to hard ground.
FAQs Assembly
Yes SkillMaster® is designed for easy assembly for one to two people. Follow instructions, suppled in package. We have also supplied a QR code on each box that links to an instruction/ assemble video.
SkillMaster® assembly will take approximately 1 hour ,please read and follow instructions carefully.
Yes, we have QR code on each box that feeds you direct to the video.
FAQs Collections
Certainly, our collection is at our main office:
Gortaclieve, Emyvale, Monaghan, H18 YW89, which is on the N2 road.
Please arrange time by contacting us prior to a collection.
Gerry 0872684511 Mark 0877730988. Or info@thekickcompany.com
FAQs SkillMaster® - for School, Clubs, Leisure Centres, and Municipals.
Yes, we welcome business enquires. We work with sports partnership grants and school management projects.
Email Mark: mark@thekickcompany.com
Mark 0877730988 Gerry 0872684511
We can accept SEPA bank transfers; SUM-UP encrypted card payments, locally and remotely; Cheques; (goods will only be sent once payment is approved by our bank).